House Rules
Gasthaus “Wini”
Dear guests! Welcome! We are pleased that you have chosen our apartment in Wanzleben and would like to welcome you warmly. We want you to feel comfortable and rest. Our guest apartment has been renovated in 2022/2023 and lovingly furnished, and we hope you will find everything you need. If you miss anything or if you need help, please contact us without hesitation. We can be reached by email (info@gasthaus-wini.com). All things that are in the holiday apartment or on the terrace can be used as you wish but please be careful with the furnishings and inventory and treat the rental property with care. In addition to the accommodation costs, the rental price includes bed linen, towels, tea towels, dishwashing and cleaning agents, toilet paper, hand soap, garbage bags and a hair dryer for the duration of your stay. You will also find most common spices, some salt, some sugar, a few ice cubes in the freezer, coffee some filters for the filter machine (without coffee) and some coffee capsules for the Nespresso machine.
If you are accompanied by your pet, you can use the two feeding bowls on the terrace.The following house rules are intended to ensure a harmonious stay. We have also listed a few rules that we kindly ask you to comply with. By treating the apartment properly, you will help us to be able to offer you and other guests a satisfactory stay in the future. By booking the holiday apartment, you accept the following house rules.We wish you a pleasant stay, relaxation, many experiences and a good time in the varied Magdeburger Börde!
Your hosts, the Hillmann family
House rules
Kitchen and bathroom
Please handle the kitchen equipment and technical equipment with care. Since nobody is happy about a dirty kitchen, please only place crockery, pots and cutlery in the cupboards when they are clean and dry. Please do not place hot pans or other hot objects on the tables or worktops without a coaster. There are enough coasters and place mats to protect the surfaces (which can also be found under the table in the living room). Please always use a cutting board in case you would like to use a knife. Please leave the inside of the oven, refrigerator, dishwasher and microwave clean. Most devices are self-explanatory, some operating instructions can be found in the cupboard above the microwave. You can find brief instructions for the Nespresso machine besides it. When showering, we kindly ask you to pull down the shower blind attached to the ceiling into the tub to prevent flooding in the bathroom. In order to avoid mold and mildew stains, we kindly ask you to dry the roller blind long enough after showering before pulling it up again. There is also a hair dryer available (in the bathroom cabinet).
Damage
Nobody intentionally damages things. However, it can happen by accident we would be pleased if you would inform us immediately of the damage that has occurred, so that we don’t discover it after your departure while cleaning. This way, we can react quickly and ideally repair the damage during your stay for your use, but at least in good time for the following guests. Please contact us by e-mail.
As a tenant, you are liable for damage in the amount of the replacement value.AiringTo avoid mold formation, we kindly ask you to ventilate the rooms sufficiently, but at least twice a day for 10 minutes. Due to the small window in the bathroom and in the second bedroom, special care is required there.
Due diligence
We also kindly ask you to ensure that fellow travelers and relatives also comply with the rental conditions. The courtyard and entrance door should always be closed in order to avoid possible damage from storms or burglary (including windows). Please do not use an unreasonable amount of water, electricity and heating.
Disposal
It is mandatory to separate the waste into residual waste, glass, paper and packaging with the green dot. Appropriately marked containers are available on the terrace. Please place empty glasses and glass bottles on the right side of the garbage can in the kitchen. Please only use rubbish and cosmetics bins with rubbish bags and dispose of them closed in the residual waste bin. Additional trash bags can be found in the kitchenette under the sink or in the bathroom cabinet. No rubbish, leftovers, harmful liquids or the like may be disposed of in the kitchen sink, toilet, washbasin and shower! Avoid anything that can lead to blockages in the lines. All hygiene items must be disposed of in the residual waste!
Cleaning
If you happen to have an accident (extreme dirt, liquids on the floor or work surfaces, etc.), we kindly ask that you clean it up immediately. Buckets, mops and vacuum cleaners can be found in the kitchenette at the bottom right. We ask you to leave the apartment swept clean on departure and to put all used dishes back in the cupboards. Please put your rubbish in the bins on the terrace; Glass can be left in the kitchen trash can. If there is still particularly heavy dirtiness on departure, this will be charged at cost. The cost of an usual final cleaning is included in the rental price, of course.
Rest periods
In the interest of being a good neighbor, we ask you to observe the public rest periods such as lunch, night and Sunday rest. Out of consideration, silence should also be kept in the house between 10 p.m. and 6 a.m. Celebrating or holding events is not allowed!Commercial filming and photography is also not allowed!
Internet/WiFi
Free fast WiFi is available in the apartment and on the terrace. You will receive the access code for your WiFi-enabled devices as a display upon arrival. You use the Internet at your own risk. We exclude any liability in connection with the use of the Internet by you. The usage rules also apply for the use of Internet access via wireless connection. Please understand that we (have to) protect ourselves against misuse on your part. Your consent will be requested when registering for the first time for the internet connection.
Smoke
Smoking is not allowed in the apartment! Seating and an ashtray are available on the terrace. Please dispose of the completely cooled cigarette butts in the residual waste bin.
Terrace
A seating area is set up for you on the terrace. The cushions for the chairs can be found on the bench in the hallway. We ask that you bring them into the apartment in bad weather, but generally overnight.
Pets
Bringing a maximum of two housebroken pets is permitted upon prior arrangement (specified during the booking process and subsequent confirmation) for an additional charge. We kindly ask you to ensure that your pets do not use the seating, beds and furniture! The animals are to be leashed on the terrace.
Parking facilities
It is possible to park a vehicle directly in front of the house (at the height of the hedge). We kindly ask you to keep the adjacent property exits and the intersection free. Please let us know if you have additional parking needs.
We’re here to help.
The terrace offers space for smaller mopeds and bicycles. This is free of charge.
Domiciliary Rights/Miscellaneous
In the apartment there are also blankets (raise the right side of the couch) and pillows. These are for in-house use only, and we ask that you do not take them on your day trips or use them on the patio as picnic blankets. We provide you with tea towels, hand towels and bed linen for the duration of your stay. If necessary, you will find additional towels in the bathroom cabinet above, and tea towels in the wall cabinet in the kitchenette. Before you leave, please throw the used towels on the floor in the bathroom. The blackout blind in the bedroom is electrically operated. A remote control hangs besides the window. Please use the arrow keys to move the blind up and down.
In the event of immediately necessary repairs/damage, it may be essential that we or persons commissioned by us have to enter the holiday apartment without your knowledge/your presence. We kindly ask for your understanding.
You will find a first-aid kit for emergency first aid in the kitchenette at the top right. A fire extinguisher is located in the kitchen unit at the bottom right.
Key
The apartment is rented without a key. You will receive a 4-digit code in good time before your arrival, which is valid for the duration of your stay. Enter this at both gate/door and you gain a few seconds to open the door by pushing against it. Please remember this code and do not disclose it to third parties. Alternatively, you will find blue chips in the hallway that you can use to open the doors faster. Don’t forget to leave these in the house when you leave, as we will have to issue an invoice if you don’t find them. If you have forgotten the code or need help, please call us.
Liability
We are not responsible for your valuables. There is no safe in the holiday apartment.
Arrival and departure
Arrival is possible starting at 2:00 p.m. On the day of departure, we kindly ask you to vacate the apartment by 11:00 a.m. at the latest in the condition described above.
Cancellations (when booking through our website)
We hope you don’t have to cancel your stay. However, should this occur, the following cancellation fees will apply if you withdraw from the booking:
- Free of charge up to 2 months before the day of arrival
- up to 1 month before arrival: 50%
- up to 14 days before arrival: 80%
Cancellations must be made by 12:00 p.m. on the day in question. If there is no prior written cancellation (in the booking portal or by e-mail), we unfortunately have to invoice the full amount!
Early departure
No refund will be given in the event of early departure. However, we ask that you notify us of an early departure.
By booking the apartment you accept the house rules. In the event of multiple violations of the house rules and the rental conditions, we can unilaterally terminate the rental agreement and the guest must leave the apartment immediately. In this case, there is no right to a refund of the rental price.
Status: December 2023